Job Description
As a Restaurant Team Member, you will be responsible for providing excellent customer service, preparing food, and maintaining a clean and welcoming restaurant environment. This role involves taking customer orders, serving food and drinks, and assisting with various kitchen and front-of-house tasks. The ideal candidate is a team player with a positive attitude and a commitment to customer satisfaction.
Responsibilities:
- Greet customers warmly and take their orders accurately.
- Prepare and serve food and beverages according to restaurant standards.
- Maintain a clean and organized work area, including kitchen, dining area, and restrooms.
- Follow food safety and sanitation guidelines.
- Assist in restocking supplies and managing inventory.
- Operate point-of-sale (POS) systems and handle cash and credit card transactions.
- Provide excellent customer service, addressing customer needs and resolving issues.
- Collaborate with team members to ensure smooth restaurant operations.
- Follow company policies and procedures, including health and safety regulations.
- Support other tasks as needed to ensure customer satisfaction and efficient restaurant operations.
Qualifications:
- High school diploma or equivalent; additional education or training in hospitality is a plus.
- Previous experience in a restaurant or food service environment is preferred but not required.
- Strong customer service skills and a friendly, approachable demeanor.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Basic math skills for cash handling and POS operations.
- Ability to stand for extended periods and lift/move objects as required by the role.
- Excellent communication and teamwork skills.
- Willingness to work flexible hours, including evenings, weekends, and holidays.
Benefits: [Company Name] offers a competitive hourly wage and benefits package, including:
- Health, dental, and vision insurance (for full-time employees)
- Paid time off and holidays
- Employee discounts on food and beverages
- Flexible work schedules
- Opportunities for advancement and career development